Frequently Asked Questions
Please read our FAQ before sending us a message.
-Yes, We Do Free Insured Worldwide Shipments
we will refund any items within 7 days of receipt, providing it is returned in original packaging without signs of use.
please contact us before to return anything
when you return the mark it as returned goods
use a trackable service to make your return process safe and fast
we will refund the total amount of your order except the postage
Ship it to: Via Montessori,16
We have standard free shipping and express DHL shipping.
- Standard shipping usually takes 4/8 days.
- Express DHL shipping usually takes 1/2 days.
We use poste italiane, DHL and FedEx and all of them provide a tracking number. You will receive your tracking number when we ship your order (24/48h)