Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you provide International delivery?

-Yes, We Do Free Insured Worldwide Shipments

How do I return an item?

we will refund any items within 7 days of receipt, providing it is returned in original packaging without signs of use.

  • please contact us before to return anything

  • when you return the mark it as returned goods

  • use a trackable service to make your return process safe and fast

  • we will refund the total amount of your order except the postage

Ship it to: Via Montessori,16
60022 Castelfidardo
AN Italy

How long will delivery take?

We have standard free shipping and express DHL shipping.

  • Standard shipping usually takes 4/8 days.
  • Express DHL shipping usually takes 1/2 days.
How do I track my order?

We use poste italiane, DHL and FedEx and all of them provide a tracking number. You will receive your tracking number when we ship your order (24/48h)